The following is the policy for all Double Up Events:

• It is the responsibility of ALL event staff, coaches, athletes, parents, relatives, siblings, and other spectators to maintain the highest standards of conduct for their behavior at all Double Up events.
• Unsportsmanlike behavior, violent conduct, fighting, and other behaviors detrimental to the sporting event will not be tolerated.
• There will be absolutely NO YELLING OR BELITTLING tolerated.
• In addition, there will be no criticism, sarcasm, harassment, or intimidation of any kind. Failure to follow these simple instructions will undermine the event producer’s authority and has the potential to lead to a hostile environment for staff, athletes, judges, volunteers, coaches, and all other participants and spectators.
• It is the understanding of any staff member and participant that chooses to attend Double Up events these simple guidelines MUST BE FOLLOWED.
• Double Up Cheer Productions has the authority to remove anyone who does not adhere to these policies.

1. Full payment must be received by the registration deadlines. To guarantee a registration rate, all forms and payments must be received in the office by the stated deadline. No exceptions. Any payments received after payment deadlines will automatically be charged additional registration fees as applicable to the rates when the payment is received.
   • For example…payment for a registration at the Early Bird Rate must be received in our office before the Early Bird deadline.
2. Teams or programs with an outstanding balance of over $200 will be blacked out in the schedule until payment is received.
3. Accepted methods of payment: 
   1. Certified Cheques 
   2. Business Cheques 
      1. Business cheques will be accepted from Cheerleading Clubs, Schools, Organizations or Sponsors. 
      2. Must be made payable to Double Up Cheer Productions. 
      3. Cheques must be mailed to
         • #1, 7619-50 Ave, Red Deer, AB T4P 1M6
      4. Cheques dated for after deadlines will not be accepted. 
      5. Cheques that are returned for any reason will incur a $50.00 return fee in addition to the principal amount. Cheques will no longer be accepted as a method of payment from the issuer in the future. 
   3. E-transfers sent to info@doubleupcheer.ca.  Must include the event and program or team name when sending.
   4. PayPal – Payment received via PayPal will incur a 3% processing fee. 
   5. Visa & Mastercard – Payment received via Visa or MasterCard will incur a 3% processing fee. 
4. GST will be added to all fees
5. Coaches Fees 
   1. Only registered coaches will be allowed to enter with the team. 
   2. Each team will be permitted two (2) free coaches. Additional coaches will be the same price as the spectator fee unless a coaches’ lounge or gift is included. 
   3. Teacher advisors must be paid & registered as an official coach. 
   4. If the same individual coaches multiple teams within a program, they will only be counted once towards the total number of coaches included in the registration. 
6. Deadlines 
   1. 1. Online event registration must be submitted prior to the registration deadline accompanied with payment. 
      2. Please note: payment must be received in office by the registration deadline to ensure performance placement and to avoid late fees. 
      3. There is no guarantee of registration unless confirmed by Double Up. Events may fill up prior to posted deadlines. 

1. No refund or credit will be provided when roster changes are made after the Early Bird Deadline has passed.
2. If your team needs to cancel their performance for an event please contact the Double Up office immediately. Subject to terms and eligibility, your team may receive a credit to another event (within the same season) with written request. 
3. There is a non-refundable administrative fee of $100.00 per registered team. 
4. Credit will not be awarded for the cancellation of individuals/duos/quads due to the volume of participants. Substitutions may be permitted at no additional cost. 
5. Credit will NOT be awarded for a no-show, drop out, or scratch at the competition. 
6. The following schedule will be used to award CREDIT at any Double Up event. Please note that credit will be awarded for the remaining registration fee after the $100.00 administrative fee has been subtracted. 
   1. Written request up to 4 weeks prior to the event: 100% 
   2. Written request up to 3 weeks prior to the event: 75% 
   3. Written request up to 2 weeks prior to the event: 50% 
   4. Written request within last 2 weeks: NO credit, regardless of issue. 

1. Double Up Cheer Productions will make every attempt to reschedule any event cancelled due to unforeseen circumstances. If the event is rescheduled and your team does not participate, there will be no refund of any registration fees. 
2. In the event of inclement weather, information will be posted the morning of the event on www.doubleupcheer.ca. Traveling teams can contact Double Up via email for updates. Double Up is not responsible for contacting each team, however, an attempt will be made to contact the head administrator designated by the registration.

1. All requested division changes after registration has been processed are subject to a $500.00 administrative fee per change, in order to uphold the spirit of fair play by discouraging teams from switching divisions after the schedule has been posted and to cover the extensive administration time required to facilitate late changes. Teams with extenuating circumstances are advised to contact Double Up via email. 

1. Double Up will rely on the recommendations/mandates of national, provincial and regional Public Health authorities and Sport Governance associations when making decisions about event cancellations, restrictions and/or safety guidance in order to provide the safest environment possible for the participants, spectators and staff attending our events. 
2. All participants and spectators will be required to adhere to any government mandated vaccination and/or mask requirements applicable to the locale in which the venue is located.  Requirements, at minimum, will align with any government mandates and will be subject to the government mandated exemptions due to age eligibility or medical exemption. Venues or regional health authorities may impose additional restrictions at any time, Double Up will endeavor to communicate these changes in a timely manner when possible.  All-Star Gym Owners and School Administrators will need to certify that all athletes, coaches and administrators who are attending the event have met the requirements via a signed affidavit. 
3. Spectator admission to Double Up events will require all patrons to meet the requirements of any/all government mandates related to vaccination/mask wearing. The specific methods used to check and confirm these requirements will follow the best practices and guidance of the Venue and the Regional Health Authorities at the time of the event.  In order to control the maximum number of people in the building, events will likely utilize specific “Sessions” for teams and their fans with arrival and departure windows to help manage attendance numbers throughout the event.  Double Up will endeavor to provide virtual viewing options for all Live Events to assist enable more options to the family and friends who wish to view the competition. 
4. Refunds for registration will be offered if the team’s participation is directly affected by reasons relating to Covid-19.  If the gym or school is affected by a Covid outbreak causing facility closure or cessation of activities.  If a specific team is forced to quarantine due to a possible exposure.  If a national, provincial or regional health authority recommends against travel to the event venue.  Should a team or gym cancellation be required based on the above criteria, a full credit or full refund will be offered, depending on the specific circumstances and preference of the registrant. 
5. Event Cancellation  
   1. If a Double Up event needs to be cancelled due to a Regional Lockdown mandated by Municipal, Provincial or Federal governments, there will be a full refund offered to any registered team for that event.